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Quality Assurance

Quality Policy:

L3 Narda Microwave-West utilizes the principles of ISO 9001:2015 and AS9100:2016 in a continuous improvement environment to:

  • Manage business processes to meet or exceed customer expectations

  • Drive bottom-line business performance to plans

  • Empower employees via regular and clear management communication meetings, training and involvement
Our highly experienced assemblers and technicians are trained and certified in specific techniques in accordance with MIL-STD-883 and MIL-PRF-38534.

Quality Hotline & Email:

email icon email Quality

Whether you are pleased with our components or experience an issue, please call our toll free hotline (866) 406-2732 or email us. Please provide your name, telephone number, purchase order #, model and serial number(s) of the purchased unit(s) and a description of the issue you wish to discuss.

A Narda Microwave-West quality representative will return your inquiry within 24 hours (Monday-Friday).

Reliability:

L3 Narda Microwave-West’s customers demand more sophisticated and reliable products for use in the most demanding environments. To meet our customers’ requirements, we have established a broad range of laboratory capabilities to complement our manufacturing technology.

Our facility has two Class 100,000 clean rooms totaling 10,000 sq. ft. In-house testing of our products is performed by highly skilled technicians using advanced automated test equipment:
  • Fine and gross leak detection

  • Laser welding for hermetic units

  • Magnet degaussers and chargers

  • Mass spectrometer

  • Passive intermod test stations

  • RF power

  • RF vector network analyzers

  • Sine and random vibration

  • Thermal shock

  • Thermal vacuum